Zappos Headquarters Las Vegas

At Zappos.com, our purpose is simple: to live and deliver WOW.

Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture. We aim to inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, vendors, shareholders, and the community in a long-term, sustainable way.

We hope that in the future people won't even realize we started selling shoes online. Instead, they'll know Zappos as a service company that just happens to sell.

We're here for you 24/7. Post a comment, Tweet, chat, email or Call us at (800) 927-7671! Let Zappos Social Team WOW you!

Our Mission at Zappos.com: To live WOW and bring joy to others. We started as an online store that sold only shoes twenty years ago. We still offer shoes, clothing, handbags and accessories. We are committed to providing excellent customer service and a positive company culture. Inspire the world with our vision of delivering happiness for customers, employees and vendors as well as shareholders and community members in a sustainable, long-term way.

In the future, people will not even know that we sell shoes online. They will instead recognize Zappos as an online service provider that sells shoes.