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Towbin Fiat Alfa Romeo Las Vegas reviews

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on Thu Mar 02 2023
Towbin Fiat will not honor the warranty on their EV batteries. To clear the code, they unplug the battery and give it back to you unfixed. My car was unplugged three times. My car was returned to me by the dealer I bought it. They then purchased it back. My dealership couldn't get Fiat warranty to honor my car. I cannot imagine how it would be for ... see more
on Thu Mar 02 2023
I was very pleased with the service provided by this young lady. Although I agree that the men need to speak up and say hi to customers more often, she was a great help.
on Tue Feb 21 2023
They are the worst service center I have ever used. I was given a time frame for oil changes and filters, but they took me 2 hours and 20 mins. I booked an appointment to do other repairs which could take up to a week. I confirmed and arrived on-time. I was informed that the shop didn't have a loaner car and they don't own one.
on Mon Feb 20 2023
Towbin truck purchase - great experience. Thanks to Alex and Brian
on Wed Dec 14 2022
Towbin Alfa Romeo was my first car purchase. I was very confused and looked at many different cars. Steven Sojo and Vanessa Rau helped me to understand and answered all my questions. It was an amazing experience, especially since I am so unfamiliar with everything.
on Fri Nov 25 2022
I purchased my Alfa Romeo from Towbin. It was a great car, and the service has been excellent.
on Sat Nov 12 2022
Fiat 500L 6 Speed Turbo is the one I can trust. Tobin Henderson is the closest Fiat dealer in Clark County. Octavia was kind enough to make my appointment. She also gave me the directions. I received everything I needed, from oil changes to tires and brakes to software upgrades.
on Sat Oct 08 2022
Excellent service, quick replies. I would definitely go back to them and recommend friends and family.
on Wed Oct 05 2022
We ran into an issue today with our warranty on my wife's Fiat Derick. The parts counter tried to help us, but the terms of the warranty meant that they would not be able to save her $300. Shawn and Cheyenne were great teammates. They saved Cheyenne about 300 and also made sure to tell Cheyenne about the fact that she had purchased three cars from ... see more
on Tue Oct 04 2022
Great customer service
on Fri Sep 30 2022
JC, the Service Department took great care of me. Check-in and checkout were simple and all was completed faster than I anticipated.
on Thu Jul 30 2020
Updated 7/29/20: I have my car returned with a repaired window tint and weather strip for the passenger. I spoke to Mike, the Director of Service and Parts. He was unable to prove that my car had any damage. I also asked for a complete inspection. I received pictures and a text from Joe. I wanted to know how my concerns were handled. I am confused ... see more
on Fri Jul 24 2020
It wasn't the first time I experienced an issue with their service department. This was my worst experience with service. I dropped off my car for a tire- and rim-service at my scheduled time. I was promised that my vehicle would be ready by 9 p.m. I was then told I would get a Lyft call to arrange for transportation to work. This lack of professio... see more
on Tue Jul 21 2020
FiatLV Las Vegas returned Ashley's Fiat 500 damaged and refused to take responsibility. The window in her passenger side was taken down by two cardboard pieces. The tint had been scratched and marks were visible in the molding. The Service and Parts director claims they could have done it at a car washing. He also said that he doesn t have the prop... see more
on Fri Jul 03 2020
The dealer was unlike anyone else I have ever been to. There is no attitude, pressure or pressure to talk to a friend from the beginning. They had a good selection of Alfa and Fiat, even though they bought a Benz. It was a toss-up between Mercedes and Alfa. Benz came out on top.
on Wed Nov 21 2018
You will find a small dealer that offers excellent service. I was able to get a part back within 20 minutes.
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