Fairway Buick Gmc Las Vegas reviews

It is a simple but slow kind of thing.

It is a great truck. Thank you Yordy Villavicencio

Very knowledgeable staff.

I would like to give a shout out to Dave Castellan and his team with my most recent 2023 GMC SIERRA AT4X buying experience!! Hands down the best interaction and Customer Service experience I have ever had purchasing a Truck Vehicle, and for that, I m blessed. Thanks again, Dave Castellan and the Fairway GMC team !!

They want way out of their way to make a deal. David Castellan is an amazing salesman Matt the new car manager is an awesome man and Pat in Finance is amazing.

I came in for an oil change, tire rotation and cabin filter replacement. In and out in under one hour. Can t beat that for fast excellent service.

You guys have been servicing my car for 3 years. Recently, I chose to go to the Henderson for service. I found out that the Henderson was not willing to perform the service because the Sahara location was tightening the screws for my oli pan. This really upset me.

Excellent service

Our car was experiencing an antifreeze leakage. The hose was visible, and it cost over 600.

Fairway Service reached me quickly and was very helpful.

Excellent, friendly and knowledgeable employees made doing business easy. This was beyond our expectations

Overzealous salesman. You explain to them what amount you want to put down and how much interest you will pay each month. They ignore you. This is one of the most dangerous car dealers in Las Vegas

Quick and efficient

The shuttle driver couldn't pick me up from my home and drove the long distance back to the dealer

Brand new car came with rain damage had to take it back 3 times and ended up doing it myself If no stars was available thats what they deserve worse car dealership location on the planet pathetic customer service and the parts department doesnt answer the phone

There was a time about 10 years ago that I really truly enjoyed being served by Fairway Chevrolet sales and automotive service Unfortunately as far as my opinion Fairway has certainly lost its customer service approach Today is the third time that I have gone to have my car serviced and have gotten poor response for my money Allen was my se... see more

Requested a quote for replacement of a part via their website form got an e mail from them saying they are excite to see I am interested in buying a new car I then called the service department and asked how much to replace the part Part cost labor cost The so called service advisor was unable to lookup or figure out how much it costs to ... see more

Good sales people great service people bought 2019 Buick Encore love car gas mileage is great wii buy again

This is Jennifer Dietz again using my daughter s account because I can t respond The owner responded to my comment from last week and it was a total generic response He told me to call because the value customers and want to make it right Well why is it that for an entire week I have called 4 6 times daily and asked for the general manager whi... see more

Do not buy from here They do not care about selling one car The sales man told me so in the text I will provide below Friday we filled out an application online Picked out a car online gave them the stock number They have it to finance everything was approved The sales guy who kind you has done minimal besides ask a few questions that were no... see more

I received a recall notice regarding my transmission for my Denali I called to make an appointment and came in at the scheduled time At which point I was informed by Jasmine in the Service Department that she d get back to me in 4 5 days after they did the diagnostic and confirmed that my vehicle needed the service at issue Meanwhile she ... see more

I had an appointment scheduled at 3pm for an oil change that I made through their website and was turned away The guy claimed the service department closes at 3pm and that appointment time should not have gone through I made the rookie move of not asking the guy s name Obviously they don t care about customer service based on their low yelp scor... see more

I had recently purchased a vehicle here at GMC on a Saturday they let me take the vehicle days later on a Thursday they tell me I had to either out 8k down or take back the vehicle After my husband took back the vehicle the person who was helping us was trying to rush us into getting another car as my husband was asking question you can tell the ... see more

Went to Las Vegas for the weekend After a 4 hour drive from Orange County California when I got off the freeway my sensor light came on Service Charging System Went into the Walmart shopping center to pick up goodies for my kids and when I got back in my truck and drove off it stalled out Total nightmare stuck in 107 degrees weather with a 2yr o... see more

This dealership sold me a Buick Encore. It was horrible. Johnathan, the sales representative was wonderful until I reached the finance department. Imagine purchasing a vehicle in January but not being able to register it. Nobody at the dealership has any idea which dmv you will receive your registration packet to. I would have loved to know how the... see more

Unknowledgeable sales rep refused to answer financial questions. Cliff, our sales representative tried to get our paperwork to finance before agreeing to a price. Finally when I asked a question about the cost of the vehicle, he said that the bank set the price. This is a very disappointed location.

Johathan Guevara was the person who helped me find 2020 Sierra 1500 AT4 online. He was very professional throughout the entire process. I'd recommend him to all my family members and friends looking for a vehicle.

Two cars were purchased here in a year. They make it easy to buy a car. Kyra, the saleswoman works miracles with finance. I can t imagine going anywhere else. Their customer service is outstanding from the front doors all the way through the service section.