Team Ford Lincoln Las Vegas reviews

Team Ford was professional and knowledgeable in handling my purchase. This made it so easy to make my choice.

There has been no single advisor since Jesse's departure.

Excellent and helpful service. No matter where I live, I prefer this team.

Rob is available at Ford Country and Ann Road, Las Vegas 95. A salesman who is knowledgeable and trustworthy, which is rare for someone of his stature.

The staff was friendly and communicative. They also gave precise wait times. Stephanie was always available to keep me informed from beginning to end.

The premium package was what I selected when I purchased my Ford Extended Warranty. All oli-changes were included up to February 18, 2025, according to my Ford Extended Warranty. When I went to get my vehicle serviced, they told me that it was out of warranty.

These people know how to treat customers. I highly recommend them.

Asked them simply to reattach the pre collision assist module that had come loose. We even showed them the piece. They came back with a $2,200 repair price tag to replace the whole thing. What! ! Thankfully, my hands were small enough to fit through the grill and I snapped it back on myself.

Kept me informed great communication and repairs done on a timely basis.

Very friendly staff. Salesman was very knowledgeable and went out of his way to make my transaction go very smoothly. Would definitely use Team Ford again

Very nice people to deal with very professional. I recommend this place.

) Good service offered by Jose Arbulu, 100 recommended to do business with him! (

This place is a nightmare. I was offered a rental because my car was under warranty. I arrived and was informed that my vehicle would be ready for me to pick up. A week later, the rental company called me to inform me that my car was not available. The rental company also charged me late fees. It seems like Ford didn't extend my rental.

Use car tactics to keep you from doing unneeded work.

Excellent service. All my issues were promptly addressed and dealt with professionally

The quality and attention to detail of this place has been disappointing. I've used it twice and both times, I went home with problems that were not there.

They are trying to get me a Ford F350 at a higher price than MSRP for a model year 2022, while they have 2023 models.

I am a huge fan of Team Ford, ESPECIALLY JC.

I leased a 2020 Lincoln Navigator Black Label from Team and loved the car so much that I decided to special order the 2022 Lincoln Black label which I paid over 125 000 I had an amazing sales rep Bill which I chose not to even to negotiate the price with because the exceptional customer service I received I might even buy a F 350 with his assi... see more

My husband and I recently purchased a truck from Team Ford Bernard out sales guy was fantastic and IF you have to buy a vehicle from Team Ford we would highly recommend asking for Bernard to assist you with your purchase That being said Team Ford is the absolute worst from start to finish for purchasing a car First we paid cash for the vehicle a... see more

Every time I bring my car in for service WITH an appointment a simple oil change takes 3 4 hours What s the point of an appointment if this service is taking this long Not even a mechanic shop would take this long Not pleased with the wait time on this for both of my experiences Will be going to a different location next time

I m the owner of Sanchez Delivery Services I run and operate a delivery service here in Las Vegas I like to keep my fleet of vehicles well serviced That being said I brought my sprinter van in for service on Monday 9 19 22 because the day before it had stalled out on me and started shaking A check engine light came on but after I let the vehi... see more

I am writing about my recent experience with the service department at TeamFord I purchased a Certified Pre Owned truck from a sister dealer and noticed a problem with the AC after driving it for a few days The truck was still under the 3 year 36K factory warranty so I made an appointment to get the truck looked at I brought it to TeamFor... see more

Since buying my car 10 yrs ago I ve taken the car to Team Ford for regular maintenance and was happy with their service Last week I called to make an appt for what they call the works and told by the service dept they don t service cars over 10 yrs old I thought that was odd I contacted someone via chat to confirm and subsequently receive... see more

This is the worst dealership service department in America and possible the world The manager Rachel and Carla doesn t respond to calls or voicemails They worked on my husband s car for 9 weeks and when we got it back we got stranded because they left the battery lose and it wouldn t start Called back to have someone come help up and the recep... see more

Absolutely terrible customer service When you call a receptionist will answer but I have never been able to get anybody in the service department to answer their phone it always goes to voicemail Oh and don t worry they won t return your call ever But they might text you in a few days Same with the manager never available and will never... see more

Awful service center none of the departments talk to each other if you call ahead to get a price they tell you one price and when you get there the part you need is miraculously 100 more than the original price quoted and no once can tell you why Super sketch they had my car for 9 hours and it still wasn t enough time to change a tire and complet... see more

I had an appointment for 10 30am on August 15th and did not check out until 1 30pm 3 hours later I did not receive any updates from my advisor except that they were leaving for lunch Once the job was completed the advisor did not come up to me but yet texted me the job was completed Asked why it took so long and was told that is the check in... see more

Our experience with Team Ford was wonderful. We felt like we knew who we were from the minute we set foot on their lot. The salesperson was friendly and professional. We explained that the tint was illegal in our area and that Team Ford would remove it for us. When we got there to collect the car, we were shocked to discover that Team Ford had inst... see more

My car had been serviced and the original job was done. I also appreciated that Mr Eddie Greene explained everything to me. I went into Serv Dept Payment Area two times to inquire about my vehicle. I felt uncomfortable because other people were telling me that they would be delivering my car to me. I have already received my oil change at Team Ford... see more

Jose Arbulu was a pleasure to work with. He was very knowledgeable and professional. James Vidal was also fantastic. Overall, the experience was exceptional. I have used Team Ford before and will use them again.

Easy access from 95. I took my car there for semi-annual maintenance. The staff was friendly, efficient and very clean. There is a Starbucks near the show area. It is a pleasant environment. Shuttle service is also available.

The experience was smooth. I appreciate that the test drive was extended to allow me to decide if the vehicle is right for me. There wasn't any pressure from the sales team and I felt like I had gotten a great deal.