AVOID! I ordered business cards, had my receipt in which they charged me $40 on top of the amount my receipt showed. They blamed a system error and I stated that it s fraud to charge an amount different than someones receipt says without their approval. They said they would credit the difference back. After spending hours on the phone back and fort... see more
on Tue Feb 21 2023
Waiting almost a month to receive my silk business cards in spot UV and foil. They are starting to be very upset at me because I white-label my operation. It has taken 3 weeks to complete my order. I also didn't mention that they charged my card XX, which was a surprise to me. I ended up going negative 312. It was a disaster from the beginning and ... see more
on Thu Feb 09 2023
The design process takes too much time for a simple business card. I also see spam on their Facebook page. This company used to be incredible, but it seems like something has happened.
on Wed Dec 28 2022
Nice product but the WORST customer service of any printer I have ever encountered They simply repeat the obvious and do nothing to expedite or solve an issue There are MANY options other this SICK CARDS
on Tue Nov 22 2022
SilkCards are four-color prints and I've been using them since 2011. I never had any issues. I changed my review because it was reprinted. It was better than what I got but still acceptable until the next print. That's why I gave SilkCards 4 stars.
on Tue Nov 15 2022
Their finished products do not look as good as those shown. They also have terrible turnaround times. Cold foil cards arrived with curl edges and poorly matched color to their proof. It took two printings, nearly two months and two months to find something even close to perfect.
on Mon Nov 14 2022
My order was rejected by sales. After some back-and-forth with customer service, I received a refund. The cards were of high quality, but were not usable in my instance. Blake helped me with the refund
on Sat Sep 24 2022
Silk cards are not your run of the mill business cards and neither is their Customer Service I had an issue with an order I received and SilkCards remedied the problem right away re printing and shipping the new cards at their expense Christian the Customer Service person I dealt with was great to work with and provided regular updates as to ... see more
on Tue Sep 20 2022
While their cards can be pricey by today s standard SilkCards offers amazing custom made business cards These are not gang run 25 cards they offer wild custom combinations of specialty inks papers and dies It may take some work to get exactly what you want and you should know something about graphic design pantone colours and paper ... see more
on Fri Aug 26 2022
I have been using SilkCards when they are 4 Color prints since 2011 they were very good before never had an issue Either they charged management or ownership their management team will do a reprint for and will not give me a refund just leaving me hanging Asking me to send them samples why should as a customer spend my time and money for their mi... see more
on Tue Aug 09 2022
Buyer beware This is one of the most disreputable and dishonest printing companies I have encountered in the past 30 years Their customer service is horrific and the quoting process is chaotic much like entering a tourist trap I requested a quote for 250 quantity quote for a custom tag with grommets and colored edging What I received was an ... see more
on Thu Jul 07 2022
Strongly suggest not using this business for business cards as my experience with them was terrible Paid 99 for them to design a card which resulted in a terrible attempt and ended up just using my original design I specifically asked for the card they were printing to be exactly like my original A proof was sent which showed the exact card wit... see more
on Tue May 17 2022
Just want to follow up on my previous review to say Christian has been an absolute WONDER to work with A phenomenal addition to your team Being that I use SilkCards for my clients and my business cards it s important that I feel understood and taken care of as a regular patron Despite some of the hurdles I ve gone through with this company Ch... see more
on Fri Apr 08 2022
If they could do less, I would. They have a set of expectations and then when we call to confirm it they say they didn't know why. We also ordered two foils. They did add an additional charge and claimed we received a third foil. I was very discourteous and confused.
on Thu Apr 07 2022
These cards are manufactured in China. Be prepared to wait several weeks, or even months for your order.
on Mon Mar 21 2022
I ordered cards through this company Silk Cards using my local card shop I was told they take longer but quality is solid We made the order and it was approximately 500 for 500 cards 250 were supposed to be blue and 250 grey Premium cards we thought I received charcoal color cards that look like magnets The colors are off The... see more
on Thu Mar 17 2022
A HUGE shout out to Kenneth for his exceptional service Extremely pleasant to work with and has played an instrumental role in processing my rush order I m hoping my final product will be as good as he is THANK YOU
on Thu Mar 10 2022
Great cards customer service and manager Russ is complete unprofessional and ripped me off Send me cards with weird color that he argues I agreed with but the color came out a baby pink I m not marketing to females only and the color I wanted to match was rose gold West from 25 off my next order to emailing me something after we agreed Ad... see more
on Tue Oct 12 2021
Laminate cards make me feel great when I give them to prospective customers. They have a premium quality feel that makes it feel special.