It would get 0 stars from me. The estimated pick-up time for the 2 pizzas ordered by my wife was 10 to 11 pm. They were not open when I arrived at 11. The staff refused to give our pizzas back or refund us. It was a terrible experience. We used to visit Napoli quite often. It is okay.
on Sat Mar 04 2023
Yesterday night, I purchased chicken wings and pizza. However, when I returned home from work I noticed that the pizza was charred around the edges and had a crust. I tried it and it wasn't good enough for the price they were charging.
on Thu Feb 23 2023
Trash terrible customer service places being ran down to the ground by the employees!! Never will go there again!
on Tue Feb 21 2023
Napoli's Pizza was delicious. I am glad that I did not listen to negative reviews.
on Fri Feb 17 2023
This amazing pizza place is not far from my home. They have some of the finest pizzas I've ever had, and their antipasto is outstanding. Their salads are also delicious. I highly recommend them.
on Wed Feb 15 2023
So a rep named JANE says in her message SHE D LIKE TO TALK TO US I see she commented on every person here Have you noticed there isn t a lot of good reviews That means DONT EAT THERE Be prepared to be a lil disappointed
on Wed Feb 08 2023
I was the only customer and I was being serviced who I think was the owners daughter Well tell me how the heel am I getting a burnt pizza only r in the past half hour No orders pending Just me and it was burnt
on Thu Feb 02 2023
Best pizza in Las Vegas
on Thu Feb 02 2023
Spaghetti meatballs were cold on Monday. We had ordered online, but the Manday marnara was very cold. The meatballs were also cold.
on Tue Jan 31 2023
This is the first time I ordered here. My family had ordered pizza once back, but they were not very impressed with the blackened chicken salad. I went to the nearby area to get cash. The cashier said that they did not have exact change so I gave him cash. I got my salad 20 minutes later. I noticed that they added 4 slices of pepperoncini to my con... see more
on Wed Jan 25 2023
I came in Jan 24, 2006, to surprise my son with a big slice of pizza. They told me that the dining room was closed at 6pm. What a joke!
on Sat Jan 21 2023
I am a regular at Napoli and love the food The problem I ordered the 21st at 1140 am for a delivery at 430 pm thru SLICE Napoli never got the order because Napoli turned off the APP Ruined our anniversary plans and we had to cook Enough I won t be using Napoli anymore until they get rid of SLICE
on Sat Jan 07 2023
I thought I was going to like my pizza from here more The pizza was kind of mediocre l nothing really special that sets it apart from anything Then it just made me feel kind of gross and bloated after Probably won t get food from here again
on Sat Nov 19 2022
This place used to have the absolute best pizza and wings Then they sold a while ago and with the new owners it was terrible I decided to give it a try again to see if they have gotten their act together after probably more than a year to my disappointment they have not It is still terrible So sad we don t have a good pizza restaurant in our... see more
on Mon Oct 03 2022
Large pizza and 10 fingers was 65 No flavor to the pizza no sauce at all and the hot flavor on the fingers was terrible Also they outsource for delivery and it was late and cold
on Sun Sep 18 2022
Had not been to Napoli s in 6 months The single cheeseburger went up to 15 49 Quality is not the same patty was flavorless Wings show as 10 99 on their site yet we were charged 12 99 Not sure if there are new owners but the only item that was good good was the pepperoni pizza
on Sat Sep 17 2022
This was so disappointing I ordered a Large pizza and appetizers an hour ago only to receive a phone call from Grubhub when the order was set for pick that it was canceled Terrible customer service and poor management apparently because wtf wouldn t you let your customers know immediately instead of making them wait an hour for no damn food Ri... see more
on Fri Sep 02 2022
What a disappointment! It was disappointing!
on Thu Jul 28 2022
I use to love coming here They have really great tasting pizza and calzones Well today will be the last time I will be coming here I ordered two calzones for lunch Originally they told me a 45 minute wait I come exactly at the 45 minute wait only for them to tell me twenty more minutes Once I get here they tell me they are out of one of the t... see more
on Sat Jul 23 2022
I would give this place 0 stars if I could I waited 10 min on the phone for someone to finally pick up the phone and take my order then when I got my food it was nasty the food was undercooked and taste awful I will never go back here
on Wed Dec 01 2021
Poor service and food. For a large group, you will be charged 20. We were 2 people. We will never go back. You should not order dine-in service. Spend your money elsewhere.
on Wed Jan 13 2021
Just ordered delivery of wings and an egg chef's salad. Because we live near a identical sister apartment, we specifically asked them to contact us when they are on their way. But they did not call. They arrived at the wrong address. We were told by the driver that we did not know our address. He refused to follow our instructions and said we were ... see more
on Tue Jan 05 2021
Napoli Pizzeria has been a disappointment for me as someone who supports small business. They have shipped my orders several times, and some of them have not been as good or correct. They promised me credit to use for future orders when I complained about my...cold order. They denied that they had any record of the credit I attempted to use. The ma... see more
on Wed Dec 23 2020
When I call to order, they immediately shout "hold" and then put me on hold for ever. After i placed my order, he asked me if he could add any toppings to it. He then shouted that he would ask me again next time. His rudeness shocked me so much that I hung up the phone and never went back to place an order there. Do not go there!
on Sat Aug 01 2020
Call to order. I was placed on HOLD for 20 MIINS. I hung up, and again called the man. He said that he thought he was better than anyone else. I tried telling him to hang up but a rude and insensitive response. He said that he was not going to call his company. I had called several other Napoli restaurants and some said they were independent. I thi... see more
on Mon Jul 06 2020
Our family is visiting Napoli from far away and we were excited to order from Napoli. They were waiting to dispatch an Uber driver when we called them online. We were so close to N Nellis, that we presumed the place where the order...went. So we decided to go pick it up. Armani, our front desk representative, refused to help us and said that they d... see more
on Thu Jun 04 2020
They only give 3 stars, but I'm not sure why. I lived in Vegas for 28 years and the pizza was the best. The crust was amazing. It is stuffed with amazing cheese.
on Wed Jun 03 2020
When I ordered a pizza on May 24, I received a bad pizza so I called them and asked them for pictures. They told me that they could send me another one, or credit for that pizza. I tried to place an order for pizza on June 2nd but I was told to wait 25 minutes. He then told me that they would not be able to get it so I told him that I had to leave ... see more
on Tue Jun 02 2020
Excellent food. The customer service was terrible. I ordered the exact same thing every time, sometimes with sauce.
on Sat Apr 18 2020
It was very disappointing. I ordered a BBQ chicken pizza. There was very little chicken, too much cheese and not enough BBQ flavour. The wings were very small and the garlic balls had no flavor. These items cost 40.00, which is 40.00 more than the original price.
on Sun Feb 02 2020
DO NOT order from this place.It was absolutely gross food.I ordered Calamari,and a platter of Zucchini sticks,deep fried mushrooms onion rings.The food was cold disgusting,tasteless.Do yourself a favor and do not order from here!
on Tue May 07 2019
From their flyers, I knew about Napoli Pizza. It boasts the largest pizza in Vegas at 30 pies. We were both hungry so we ordered a big pie and took the rest home. The best pizza I have ever had in Vegas was this one.
on Tue Feb 19 2019
We stopped by for lunch, and we tried the blackened chicken salami. It was delicious.