Jim Marsh Kia Las Vegas reviews

I will not be returning to this car dealership. The salesperson who called himself Magic was the worst I have ever dealt with. He came up with an estimate of the price, which was over 5000 more than the Internet. When I inquired about the price, he said it was the best.

I bought a new Stinger at Jim Marsh kia and the sales team did great Unfortunately the service department is horrible The breaks on my new car started shuddering in the first 15 000 miles and I had to go to the service manager to get the rotors replaced The service tech that was taking care of me tried to charge me 250 to resurface the rotors a... see more

We went to Jim Marsh Kia to get my son a vehicle since he passed his driving test Thank you Jimmy for helping up out with our car and thank you Gino for helping with finance We had the best service ever and so many laughs We even got to meet the owner Super cool Thank you again

Went to look at a Advertised used vehicle and it was no longer available Tried to make a deal on another used vehicle and they started off with a lot of junk fees and lowballed my trade by at least 5 000 00 I wouldn t drive there because you won t save there

Car dealer unprofessional 2023. Sellers don't know what they are doing there. They keep running to the managers and even the managers don't know how to answer them. Everything needed for the deal should have been prepared and somebody promised to call me back. However, the callback hasn t taken place as of today

This dealership was the most enjoyable place to shop for a Kia vehicle. They were friendly, helpful and accommodating.

One of the best shopping experiences I ve ever had was at this very dealership Its hard to put into words how much the staff appreciates your business and what they are willing to do in order to ensure you get the vehicle you wanted Keeping the story short because I could write a novel I have been shopping for a new Kia Sorento Hybrid SUV for ab... see more

The service department was horrible. I had a scheduled date for my recall warped rotors to be done, along with an alignment oil change and transmission. I got a call back from them saying that the mechanics were sick. I also called to confirm. I now know that they do not have shuttles or loaners. I am going to pick up my truck today.

Everybody here is very friendly and knowledgeable about their trade. I would highly recommend it to anyone.

Excellent experience at this Dealership Jesse Quintero was the most professional and competent sales advisor financial officer that I've ever dealt with. All employees were so friendly, they did everything for us. I highly recommend this dealership.

This dealer is charging 20k more than the sticker for their 2023 Telluride.

The best dealership I have ever worked for. It was so simple and quick.

Our Kia Soul was town to Centennial because of an ongoing warranty problem with the engine. They called us almost one month ago to inform us that the car had been ready. However, when it came time to collect it on Monday they could not get the vehicle to turn off.

I always receive 5 star service at this car dealership I dropped my car off at the service department for a recall issue I was not able to pick my car up before closing so Caesar coordinated my pick up time with Crystal in the Sales Department Both are amazing A way to go above and beyond Thank you

This dealership is not recommended. I tried to contact them several times and got treated badly by them December 23. I visited Jim Marsh for Carnival evaluation and was given 50k. December 26 I then spoke to Wes on phone, and was informed that they wouldn't honor 50k. December 29 I called Jim Marsh again and asked him about his conversation. He sai... see more

KiaI wouldn t recommend this dealership I spent a lot of time trying to work with them and ended up being treated poorly by the GM December 23 went into Jim Marsh to get my Carnival evaluated and was offered 50kDecember 26 went back to Jim Marsh and was told they would not longer honor the 50kDecember 28 spoke to Wes via phone and was tol... see more

Run far far away DO NOT PURCHASE from here Customer Service after the sale is non existent We purchased a 2020 Telluride During the sale everything was fine but after the sale getting any type of service or even an appointment is like pulling teeth I had a service appointment in November of 2022 and one of the issues I was having was not able ... see more

We bought a 2023 Kia Telluride and were able to take it home 10 31 Within 2 days an airbag alert light came on and I was told I needed to bring the car in for service which we brought in on 11 7 It has been almost a month and we STILL don t have our car and have no estimated date when our car should be completed Everything has been a complete ni... see more

I ve been coming here for car purchases since 2015 I ve purchased with them 3 times I have sent 3 friends to purchase keeps from them Please BEWARE Loyalty does not exist with these people They are greedy car salespeople If you are in an emergency situation they will take advantage of you They will tell you they have one car and it will... see more

Save your time They will only advertise MSRP but tell you after about the 17 market adjustments so glad I drove here on my lunch break for them to tell me that when instead they could just list the price They will go out of your way to get you there but have nothing set up or ready for you when you tell them that you re on a time crunch I ve ... see more

It was a great experience car shopping. There was no pressure. Anthony and Aresenio made it easy for me to do business with them. This was the first time I felt that they were truly interested in my best interests.

Worst customer service experience I've ever had. I came here to view some SUVs, and the first thing the salesman said was if my husband's gold chain was real. We then test drove the SUV. When we returned to the cubicle we were told our maximum price. I then asked if there were any other options. Then Anthony and other sales people went in to the cu... see more

It was a great experience buying a used vehicle. Sal, who located the keys of the former owner and sent them to me outside the state, is a special shout-out.

Juan, a great dealer with no pressure pricing is right. He will assist you the best

It is a wonderful place to visit.