Friendly Ford Las Vegas reviews

Great place to purchase a car. Excellent sales representative. The sales rep. It was in perfect condition.

Excellent buying experience Jamie and Jeremy were great to work with. They get the job done fast! Both were great communicators throughout the whole process. They will take care of you! !

I made an appointment and was informed at the dealership that my vehicle was more than 10 years old. They couldn't help me determine why my truck was shaking. It would have been nice to see a disclaimer in the website.

March 2023 was the date I dropped my son's car off for repairs. After several calls, leaving a message for the advisor Elazar Cardenas, no one returned my call nor did they care about Cardenas. After telling my son over the phone that the car would be ready in 2-3 weeks for diagnosis (this after trying for two days for an update), Mr. Cardenas did ... see more

My daughter's car has been with this place for almost a month. After the extended warranty was approved, work was completed. Now they have been sitting on my daughter's car almost for a week without her returning it. The warranty company claims they can't let her car go until she pays it. It has taken about one week to complete the job. The warrant... see more

Friendly Ford was a great place to work! Jason was very helpful and made the process quick and easy. Jose was a great salesman and helped me to understand everything about the new Bronco. Aram, my salesman was excellent and an absolute pleasure to deal with when I closed the deal. Friendly Ford was a great experience and one that I would recommend ... see more

Friendly and approachable team of sales and finance personnel!

Best dealership we have ever dealt with

Joe Nazmi salesman was very helpful not pushy helped above and beyond

Fast and Friendly service

To diagnose my car, they will need it to remain there for at least 2 to 4 weeks. Then they may ask for another 2 to 4 weeks to repair it. This is ridiculous. I called the Ford dealership at Ann Rd to schedule an appointment for my recall and check engine lights. They quoted me 1 to 2 days to diagnosis.

Ozzy helped me buy a car my first time. He was patient with me and answered all my questions.

Friendly Ford is the 2nd vehicle that our family purchased. The name suits perfectly. Sheldon and Kip had a great customer experience.

Angel was a great place to buy a car used.

Terrible customer service. I won't ever buy a truck again from them. They don't answer the phones after you have driven away. The rep who answered the phone was not friendly and just about yelled at me.

Posting: I never got a call back from customer support. My van's radiator broke while I was driving to my nephew's funeral. I didn't know any local mechanics so I decided to tow it to Friendly Ford. I was then told that the van would be inspected and not just diagnosed. I was asked to show the radiator to customer service. I was charged 1113 for th... see more

Do not waste your time bringing anything to this dealerships service department Dropped off a 2019 Ford transit to get a filter and fluid change Seal was leaking around transmission at time of service We knew that It was told to service advisor They called back two months later YES TWO MONTHS LATER saying that they had to run a diagnostics bec... see more

It s a car dealer with a service shop It s no fun to be without a car but the Service Shop does it s best to deal with a bad car situation It s never cheap to get your car fixed so it s nice to work with people who are helpful My favorite part is the Lyft ride they offer so you can go home after dropping your car home Thanks Friendly For... see more

GO TO THIS DEALER AT YOUR OWN RISK Their negligence could get people KILLED Friendly Ford in Las Vegas sold me a dangerous vehicle that needed numerous repairs despite it being a certified pre owned When I bought the vehicle they had installed 2 defective tires left on 2 cracking old tires that had to be replaced within 10 000 miles did not ... see more

So disappointed with this dealership smh Originally ordered a Bronco October 2021 then in September 2022 I received an order confirmation to transition MY22 Bronco to MY23 This confirmation included the Sasquatch package that I previously ordered in 2021 My Bronco arrived this week and does not have any of the Sasquatch features Brought... see more

This dealership is a no go in car service I went there with an appointment for a transmission diagnostic and the service adviser named EDGAR GREENE who don t keep you updated on the status of your car because he doesn t put in the link so they keep my car for ten days for doing nothing the rental car they gave me ended on the 10th day so I asked... see more

Made an appointment in Dec 2022 to have my cam phasers diagnosed for cam phaser cold start rattle First available appointment was Jan 2023 about a month wait I had the PCM program 21B10 done in Jan 2022 The service writer on the phone told me I needed to return the PCM back to original settings before they would perform the next step to see if ... see more

I had the opportunity to purchase a Ford Explorer from Friendly Ford I requested a quote via the web and my salesperson Jaime contacted me within minutes Jaime was helpful throughout the entire process and did not force me to speak to management to negotiate the price All my requests regarding price were agreed to and there was no pressure in ... see more

The worst of the worst bought a truck a few years ago from these clowns they dont care 39k cash On line price of a car then when deal comes down they add paint protection and theft protection 1200 00 I do not want either it is a con job and the close of a deal Hey go to TEAM FORD BETTER PRICES BETTER PEOPLE

WORST CUSTOMER SERVICE from the service department side of this dealer My wife called to schedule an appointment to bring our truck in and they treated her like garbage on the phone I call same problem the service advisors or as he called himself the shop foreman should really learn how to speak to people because of this shop foreman friendly for... see more

Wow More like Unfriendly Ford We have been customers since our 2001 Ford Explorer Sport Trac was bought new Have had a fleet of Fords since 3 edges all totaled Vegas drivers and have been coming to this dealership for 21 years With 375k miles it s was time to retire the sport trac we got a used Titanium Escape and it s been in service for... see more