Billiards N More Las Vegas reviews

STAY AWAY Can t make it any simpler than that The owner Craig conducts himself in the absolute worst unprofessional manner He describes everything as AMAZING He ll make promises to the moon only to get your sale then when there s a problem and he has all your money you re screwed It s worse if you happen to be out of state suc... see more

After waiting for a confirmation on my purchase of six rail felt, I called to cancel my order. They refunded my money and my order was cancelled.

I have ordered a few items over the years from both locations A jukebox which didn t perform as advertised and was total drama and then an all in one machine that routinely glitched The customer service was lacking both times Yet i persisted and went to buy a pop a shot When my wife asked why the local delivery fee was so high and then ... see more

Don t support nor will I be a repeat customer I wanted to support local business bought a nice pool table set over 7K Installation did not go as well had a minor damage Techs took pics and submitted for warranty repairs To date 5 months later and still no resolution My pool table still has the minor damage They are non responsive and ... see more

What an amazing buying experience I wanted to finally finish off my game room so I visited the show room to see my options The young lady working was welcoming new the products well and answered all my questions I went home to consider send in a quote request and Craig was able to work with me and get me an amazing deal All my items ... see more

Great service and knowledgeable staff

For the owner to comment 2 years later just shows how much the business is active Your prices don t match the internet I ve found multiple with better prices And working in customer service so every time a customer walks in they gotta be quiet Usually a professional manner would be to acknowledge the customer and let them know you ll be with... see more

It is not possible to get warranty work done if you live out of state. Many games at Arcade Cocktail Table are copies of bootlegs of other games.

Free delivery and warranty but no real way for them to service out of state clients in my experience Months of trying to find repair near you with NO success Found local guy paid 85 to fix Billiards N More will NOT reimburse because they didn t work on it Many of the games on Cocktail Arcade are duplicate bootleg of real games

It's always a wonderful experience

The manager at Rainbow Store tries to make sure you know what she is doing, but she doesn't. Poor customer service. I was trying my best to explain to her what I was trying do

Great place to get started with a hobby.

Purchased a machine from them awhile back After sales support is non existent Absolutely no response back after several messages The girl in the store cannot help solve issues Everything needs to go through the owner who is never there So now I m sitting here with a piece of non working junk in my house and I have to find someone else to r... see more

The second time I purchased balls and a cue stick in one week. They have a great selection of products and great pricing. I would highly recommend them. I visited the Rainbow location, and the lady who sold it was extremely accommodating. I will definitely buy from them again.

I had a review done, and the mistakes made by another company pool table company were fixed. These guys were extremely friendly and kind.

Went to Rainbow Blvd location to see if they have a pinball machine Ive been looking for for years A kind lady was assisting others with pool cues so she said she would be right with me As that made me feel welcomed as a guest I was not seeing the Pinball machine I ve been wanting and knew it was a long shot but I asked her when she was done i... see more

I love the fact they were quick to come out and deliver a pool table and I had found a special online for free cue balls with Golden Knights on them but apparently it was over They still have me the deal in good faith My sides were scratched on my pool table so they are bringing me new ones but still gave me ones from the floor just so I would ha... see more

They are the best very easy to deal with very honest great selection the woman I dealt with was great she went over everything with me everything when is Zach Lee how she said and I m very happy with my pool table