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Best Western Plus Las Vegas Las Vegas reviews

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on Mon Mar 06 2023
The room was clean and very comfortable. I am also impressed by the value for money. Austin, thank you so much for being such an amazing host at check-in!
on Thu Mar 02 2023
It is a great place to stay. The rooms are clean, and the customer service is amazing.
on Tue Feb 28 2023
This hotel saved us from a terrible experience at booking.com as well as in another local hotel. Judy, the front desk agent found us a suitable room since we booked via a third-party. My family enjoyed her excellent breakfast and helpful tips. They loved swimming in the pool. I would recommend it to anyone! We felt so welcomed and taken care of by ... see more
on Tue Feb 28 2023
When we arrived, Hali at the reception was extremely helpful. Although the rooms were old, they are clean. It was filthy inside and outside.
on Wed Feb 15 2023
It was a little bit rundown, but it is okay for a brief stay.
on Wed Feb 15 2023
We had one problem with the heater. It would not heat up if set at 80. Anything lower would cause it to get too cold. Ohhh good breakfast! But this place didn't offer more fruits, no peanut butter or potatoes. I'm used to seeing other places that serve a wide variety of food.
on Wed Feb 08 2023
Sefa was a great host. He responded quickly to my needs and was kind to us every time. We will definitely be back to this location again.
on Sun Jan 22 2023
Always great experience
on Tue Jan 17 2023
It is mediumly soft, easy to clean, and quite quiet.
on Mon Jan 09 2023
The rooms are clean and have great amenities.
on Wed Jan 04 2023
It was clean and safe.
on Fri Nov 11 2022
Although the hotel was okay, we booked months ahead and pre-checked the next morning. Our room was 202 and it was right in front of the breakfast buffet area. It was also 15 feet from the checkin desk. We had to hear everyone roll their bags into our rooms every morning. The noise from the ice machine across the room from ours was so loud that we w... see more
on Sun Oct 23 2022
Amazing place, great service. The staff is so friendly and will go out of their way to ensure that your stay is memorable.
on Mon Oct 17 2022
My kid went with the team to this hotel for a few nights. When she returns home, 100 dollars are gone from her bag. This was in the room while they were playing.
on Mon Aug 22 2022
It was very disappointing. We stayed in the hotel for a short time to enjoy the pool and have some fun. The spa wasn't working properly. The staff didn't know about it when we called. The worst part? All the smoking that had been brought into our room.
on Thu May 12 2022
On Monday, we stayed there for one night. It is a large hotel located in safe neighborhoods. Brusters Check-in was easy. The desk clerk was friendly. We were given a 3rd floor room. The bed was comfy and clean. The shower was not strong enough. The knobs weren t very stiff. My Dad was in the next room and experienced the same thing.
on Wed Apr 13 2022
It was a great place to stay, especially when you are in the vicinity. The bathroom and room were clean. Friendly staff will make sure that you return to this hotel often.
on Thu Apr 07 2022
Mya and Faith, the General Managers of the Best Western Plus Las Vegas West refused to give us a partial reimbursement for our inconveniences. My boyfriend and I were almost caught up in the chaos. Faith claimed the driver was not their property. Mya and Faith didn't make any attempt to investigate the incident. There is a designated area for guest... see more
on Sat Mar 26 2022
This hotel is located between Summerlin and downtown Vegas. We found it to be an excellent value. We were welcomed upon our arrival. The desk attendant was friendly and helpful. The room was well-appointed with amenities. The indoor pool was heated and working. The breakfast buffet includes hot cereals, yogurt breads muffins, hot sausages and eggs.... see more
on Tue Mar 08 2022
Excellent service, clean rooms, and excellent food.
on Mon Feb 28 2022
The Best Western Plus Hotel in Las Vegas was a great choice. It was clean, comfortable and close to the Las Vegas Strip.
on Tue Feb 22 2022
On Friday evening, I arrived and was not greeted at all by the front desk staff. He also seemed to be missing from the hotel. I asked him why he had been so rude and he said that he would report me to management.
on Wed Aug 05 2020
It was a large, clean room. The concierge was friendly and helpful.
on Tue Jul 28 2020
You shouldn't be staying here. I stayed here several months back and it was great. But this time, the girl who checked us in was rude. She asked for two queens and a sofa but was not confirmed. There was no toilet paper in the room by morning.
on Sun Jul 12 2020
It was clean and tidy. I had to bring disinfectant, as it is a requirement for virus prevention.
on Tue Jun 30 2020
They couldn't provide a breakfast buffet because of COVID19 shut down, but they did offer several options for grab-and-go bags. The bag was immaculate inside and outside. We were very secure about our virus safety.
on Sun May 31 2020
It was a beautiful renovation of rooms that were spacious and clean. There are many convenient places nearby to buy food and other necessities. I would stay again.
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